RETURN AND SIZE EXCHANGE 

We offer a return label to customers from:

- Belgium - Luxembourg - Netherlands - Poland - Czech Republic - Austria - Italy - Slovakia - Slovenia - Spain - Hungary - Bulgaria - Estonia - Greece - Ireland - Croatia - Latvia - Lithuania - Portugal - Romania - Cyprus

To all other countries outside EU or not listed above, you need to the return label yourself and is made at your own cost. 

Information for ALL countries:

To register your return go to the link:

https://www.aimn.eu/pages/register-return

- Use your order number and email to log in to your order.

- Register the item or items you are sending back in the same process so that everything is registered at the same time.

- When picking reason code Too big or Too small you can pick a new size we send out for free. This option means free return cost. You don´t place a new order. But let us know when you shipped the parcel and we can click through the exchange process faster :) 

- Make sure that your aimn's are returned in a nice, unused condition without stains or defects and with their labels on.

- A used item will not be fully refunded.

- Preferably reuse all packaging we sent your order with and we are kind to the environment.

- Go to your DHL Parcel-service point if you use our label. Always save receipt for the return.

- It takes up to two weeks to process your return and we confirm this with a email when the return is handled. 

- We never refund you the "original"-shipping fee

For customer that don't use our attached return label. Send package to: 

Do you have any question about your return please contact us at hello@aimn.com